Frequently Asked Questions
Everything you need to know about shopping with GAP International.
What is the standard delivery timeframe for international orders?
Standard international shipping typically takes between 7 to 14 business days, depending on your location and local customs processing times.
How can I return an item purchased online?
You can return unwashed and unworn items within 30 days of delivery. Please use our online returns portal to generate a prepaid shipping label and find your nearest drop-off point.
Which payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and regional payment options such as Klarna and Afterpay in select markets.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We provide measurements in both inches and centimeters to help you find the perfect fit across our global collections.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
Are customs duties and taxes included in the total price?
For most international destinations, duties and taxes are calculated at checkout so there are no surprise fees upon delivery. This will be clearly indicated during your final payment step.